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Add us to your Safe Senders List

Email providers filter incoming emails in a bid to reduce the amount of unwanted emails in your inbox, and often these emails can go straight into your junk folder. If this does happen then the best way to ensure it doesn’t happen again is to add the sender's email address to your safe sender list or 'white list'.

Here we outline how you can do this in the most common email providers.

Gmail

In Gmail, your Contacts list is your whitelist. To add the From Address to your Contacts:

1. Open the email from the sender you would like to add to the safe list.

2. Click the arrow next to an email icon on the far right.

3. Select Add To Contacts.

4. You will see the text "Added *Email* to contacts" appear at the top of the screen, meaning the contact has been added to your Gmail Safe senders list.

Yahoo! Mail

In Yahoo Mail, your Contacts list is your whitelist. To add the From Address to your Contacts:

1. Open your Yahoo mailbox.

2. Click the address book icon under the Yahoo! Mail logo. When you roll your mouse over it, it will say Contacts.

3. Click New Contact.

4. Fill in the fields of your Contact.

5. Click Save and mail from this sender should now be delivered to your Inbox.

BT Internet Mail

1. From the Settings tab, select the Safe senders folder and click Add.

2. Add the email address you want to mark as safe and click Save.

3. After a confirmation message the email address will be added to your list of safe senders.

4. To remove a safe sender you just need to click Delete.

Outlook Web

1. Click the cog in the top right-hand side of your inbox.

2. Click Safe Senders under the Mail tab.

3. Open the email from the sender you would like to add to the safelist.

4. Enter the email address of the sender and click the plus sign.

5. The sender will be automatically added to your Outlook safe senders list.

Outlook Desktop

1. Open the email from the sender you would like to add to the safelist.

2. Click the Junk link next to the delete button in the top left corner.

3. Click Never Block Sender in the drop-down options below the Junk icon.

4. The email message will be automatically added to your Outlook safe senders list.

Apple Mail

1. Open the email from the sender you would like to add to the safelist.

2. Click the sender’s email address at the top of the email.

3. A list of options will appear on a drop down.

4. Click Add to Address Book.

5. The sender will be automatically added to your Apple Mail safe senders list.

iPhone / iPad

1. Open the email from the sender you would like to add to the safelist.

2. Tap the sender's name in the From line.

3. On the next screen, tap Create New Contact.

4. Add the details of the email sender (the email will be populated otherwise you will need to add the sender’s other details, name, address etc)

5. Tap Done.

Android Phone

1. Tap to open the email from the sender you would like to add to the safelist.

2. Tap the icon next to the email address on the left-hand side.

3. Tap Create Contact.

4. Add the details of the email sender (the email will be populated otherwise you will need to add the sender’s other details, name, address etc).

5. Tap Save.

If you need further assistance, then please don’t hesitate to give us a call on +44(0)1738 493535 or email us at orders@exelwines.co.uk.